Privacy Policy

Woodpeckers Backyard BBQ ("we," "our," or "us") operates the website https://www.woodpeckersbbq.xyz/ (the "Site"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site and our services. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, phone number, and postal address ("Personal Information"). We may collect this information when you:

• Contact us through our website, email, or phone.

• Sign up for newsletters or promotions (if offered).

• Provide feedback or submit reviews.

We use your Personal Information for the following primary purposes:

• To respond to your inquiries and provide customer support.

• To process and fulfill orders (e.g., takeout orders if placed directly).

• To improve our services, menu offerings, and the overall customer experience.

• To send you updates, promotions, and news about Woodpeckers Backyard BBQ (only if you have opted in to receive such communications).

• For internal record keeping and analysis.

2. Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

We use this information to:

• Monitor and analyze the use of our Site.

• Improve the Site's functionality and user experience.

• Gather demographic information about our user base as a whole.

3. Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you, but only if you have explicitly consented to receive such communications. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

4. Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Disclosure of Personal Information

We will not sell, distribute, or lease your Personal Information to third parties unless we have your permission or are required by law to do so. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

7. Links to Other Websites

Our Site may contain links to other websites of interest. However, once you have used these links to leave our Site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

8. Children's Privacy

Our Site does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 13 has provided us with Personal Information, we will delete such information from our servers immediately.

9. Changes to This Privacy Policy

This Privacy Policy is effective as of July 8, 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By phone: +1 904-531-5670

• By email: info@woodpeckersbbq.com

• By visiting this page on our website: https://www.woodpeckersbbq.xyz/contact-us

• By mail: 4930 State Rd 13 N, St. Augustine, FL 32092, USA